You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Next Day Shipping
We offer a next day shipping speed to our customers and can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Next Day Response
We have a 24 hour response rule on all message left via the contact form. If your case is urgent, please shoot us an email here: email@example.com, with the label "URGENT" included in the title.
FAQ About Our RS Beautifying Milk
When can I expect result?
You can expect a significant result in two weeks depending on how consistent you are. Also, because everyone's skin is different, some people see results way faster than the aforementioned time frame.
How do I use it?
It is to be used twice a day. Morning and night after shower.
Do I need to use a chemical peel?
No there is no need for an additional peeling agent.
How long will it last?
It could last up to two months depending on how you manage it.
How soon will I receive the product?
We offer next day shipping, so depending on where you reside, it should get to you in 2-5 days.
How many shades brighter will this make me?
We cannot make estimates about individual skin shades or how big of a jump any one individual will make. However, the difference is significant and undeniable.
FAQ About Kojic Acid
1. Do I need to worry about the amount of water to add to my Kojic Acid mixture?
No! You absolutely do not need water to help this Kojic Acid Powder dissolve. Simply mix the solution starting from the surface (top), and slowly work your way to the bottom.
2. How much Kojic Acid Powder do I need to make my lotion effective?
About half of the Kojic Acid Powder should do justice to your skin. However, BECAUSE we all have different skin types, and which have different penetration strengths, it means that while about half the Kojic acid powder mix maybe okay for some, others might need a quarter and yet some others might need the full powder mix.